1. Information We Collect

We may collect the following types of information:

a. Personal Information (Voluntarily Provided)

• Name

• Email address

• Phone number

• Company name

• Country/Location

• Shipping and billing addresses

b. Business Information

• Product inquiries and orders

• Payment details (processed securely via third-party providers)

• Trade-related documents (in compliance with applicable laws)

c. Technical Information (Automatically Collected)

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the site

• Cookies and tracking pixels

2. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders

• Responding to inquiries and providing quotations

• Communicating product updates, offers, and trade information

• Complying with legal and customs regulations

• Improving our website and services

3. Sharing of Information

We do not sell your personal data. We may share your information with:

• Service providers (freight forwarders, payment processors, IT providers) under strict confidentiality

• Legal authorities when required by law

• Business partners for fulfilling export orders

4. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your residence. We ensure all such transfers comply with applicable privacy laws (GDPR, CCPA, etc.).

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Object to processing or request restrictions

• Withdraw consent at any time

• Request data portability

To exercise your rights, contact us at nilakshatradingcompany@gmail.com

7. Cookies Policy

Our website uses cookies to enhance user experience. You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.

8. Security

We use industry-standard security measures to protect your data. However, no transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.